The history of OtelMS begins with solving the same problems that many hoteliers continue to face today. Our management had several hotels with over 200 rooms, which means taking into account many bookings, additional services and fees, working with various agents and intermediaries, interacting with online sales channels, travel agencies, tour operators and many other tasks. A lot of hours, nerves and resources that are spent on their decision. Therefore, process optimization has become for us one of the most important goals.
We have carefully studied all the solutions available on the market for optimizing the hotel’s operation, tried several of them, and regretfully found that there is no system that meets our requirements on the market. Some were too expensive, others focused on foreign hotels, not taking into account the realities of the post-Soviet space.